We are seeking a motivated and customer-focused professional to join our team and help create a welcoming, positive experience for current and prospective residents. In this role, you will support leasing efforts, build strong relationships, and help connect people with a place they are proud to call home.

Responsibilities

• Greet prospective residents and provide tours of the community, apartments, and amenities
• Respond to inquiries by phone, email, and in person in a timely and professional manner
• Guide applicants through the leasing process from initial contact to lease signing
• Accurately complete leasing paperwork, applications, and related administrative tasks
• Maintain up-to-date knowledge of pricing, availability, policies, and community features
• Follow up with prospective residents to encourage conversions and support occupancy goals
• Assist with resident retention efforts by delivering excellent customer service
• Support marketing efforts, outreach initiatives, and community events as needed
• Work collaboratively with property management and maintenance teams to address resident needs
• Ensure all leasing activities comply with company policies and applicable regulations

Qualifications

• Previous experience in leasing, sales, hospitality, customer service, or a related field preferred
• Strong interpersonal and communication skills with a professional, service-oriented approach
• Ability to manage multiple priorities while maintaining attention to detail
• Comfortable using property management software, email, and standard office applications
• Ability to work effectively both independently and as part of a team
• Organized, dependable, and proactive in following through on tasks
• High school diploma or equivalent required; additional education is a plus

Preferred Skills

• Experience with apartment leasing or residential property management
• Knowledge of fair housing principles and leasing compliance practices
• Ability to build rapport quickly and provide an exceptional customer experience
• Strong presentation and closing skills

What We Offer

• A collaborative and supportive work environment
• Opportunities to develop skills in sales, customer service, and property management
• Competitive compensation and potential performance-based incentives
• Training and growth opportunities within the organization

About the Opportunity

This is an excellent opportunity for a professional who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering outstanding service. If you are organized, personable, and eager to contribute to a successful leasing experience, we encourage you to apply.